Contact Center
NTT-TX’s AI-driven contact center solutions help you maximize customer satisfaction. Our high-quality speech recognition, emotional recognition, and call analytics are useful for early detection of customers’ problems and training of agents.
ForeSight Voice Mining
ForeSight Voice Mining, powered by NTT’s real-time technologies, augments agents and supervisors with powerful tools. ForeSight helps contat centers increase revenue, provide superior customer experience (CX), and strengthen compliance.
Learn More
Automotive
Noises of various kinds constantly occur inside cars. NTT-TX’s high-quality acoustic solutions suppress noise in automobiles to facilitate communication between the car’s occupants and improve the accuracy of the on-board speech recognition system.
Intelligent Microphone
Intelligent Microphone technology is a software solution that reduces background noise by 99.99% (40dB) and captures just the target voice from multiple directions. Since it preserves the original quality of the target voice, high speech recognition rate and clear communication are available at highly noisy environments such as in a vehicle where inside or outside noise could be extremely loud.
Learn More
Smart Agriculture ICT
In the Japanese agricultural sector, there are issues such as the aging of farmers, lack of successors, and low profitability. By utilizing ICT technologies such as AI, IoT, and big data analysis, we will help improve work efficiency and productivity.
U-motionⓇ
U-motion® is a service that monitors the behavior of cattle in real time. The sensor attached to the cow collects behavioral data such as feeding, drinking, standing, lying, walking, and ruminating for 24 hours a day. Even in situations where there is not enough time for observation, the system supports farm management by detecting signs of heat and health conditions through artificial intelligence analysis of the huge amount of data accumulated.
Learn More
Remote Access
Covid-19 has made remote access to corporate systems and desktop environments even more important. This trend will likely continue even after the transition to the new normal. In order to achieve both high security and ease of use during remote access, portable USB keys that easily enable multi-factor authentication, and intuitive, cloud-based SaaS user management will play key roles.
MagicConnect
MagicConnect is a remote access service that allows users to view and operate the desktop screen of their company PCs securely through their private devices. Users can work remotely as if they were at the office using their Internet-connected device of choice including laptops, tablets, and smartphones.
Learn More
Privileged Access Management
iDoperation is a Japanese No.1 privileged access management (PAM) software. iDoperation streamlines and automates the process of monitoring and protecting privileged accounts.
iDoperation
iDoperation easily visualizes and centrally manages all privileged identities, privileged users, and authorized privileges in your organization. When a user applies for privileged access and the administrator (notified by email) approves, privileged access can be granted only for authorized systems and approved periods. iDoperation automatically collects access logs, audits whether the operation performed as requested, and reduces administrative overhead.
Learn More
User Activity Monitoring
iDoperation easily visualizes and centrally manages all privileged identities, privileged users, and authorized privileges in your organization. When a user applies for privileged access and the administrator (notified by email) approves, privileged access can be granted only for authorized systems and approved periods. iDoperation automatically collects access logs, audits whether the operation performed as requested, and reduces administrative overhead.
iDoperation SC
iDoperationSC records high-quality videos of desktop screens as lightweight files.
Administrators can easily find and play the video segments they want to watch while skipping the parts where there is no
action.
Other convenient features of iDoperation SC include the ability to take still images of operators from the PC camera and
the ability to display watermark characters on the PC screen.