About Us

We are NTT TechnoCross (NTT-TX)

NTT TechnoCross Corporation is a wholly owned subsidiary of NTT (Nippon Telegraph and Telephone Corporation), one of the world’s leading telecom and IT companies with large R&D investment in AI, speech, and Big Data technologies among others. Headquartered in Tokyo, Japan, NTT TechnoCross was founded to provide innovative solutions to customers by crossbreeding its parent company’s core technologies.

Our flagship product, ForeSight Voice Mining is an AI-based contact center analytics that leverages NTT's award-winning speech recognition and patented emotion analysis technologies. ForeSight gives you insights for better customer experience, takes agent training and support to new heights, and increases operational and sales efficiency. Foresight lets you transform your contact centers into customer engagement centers through real-time call monitoring and quantitative and objective analysis of massive call data. More than 20,000 agents at 500 contact centers are proudly providing superior customer experience with ForeSight Voice Mining.

Overview

Company Name NTT TechnoCross Corporation
Corporate Headquarters Granpark Tower 15F. 3-4-1, Shibaura, Minato-ku, Tokyo, 108-8202, Japan
TEL +81-3-5860-2900
Established
  • July 2, 1985 (NTT Software)
  • June 3,1987 (NTT-IT)
  • April 1, 2017 (NTT TechnoCross)
Shareholder NIPPON TELEGRAPH AND TELEPHONE CORPORATION (Wholly-owned)
President and CEO Kazuhiko Kushima
Number of Employees 1,775
Operating Revenue 44.519 billion yen
Certifications
  • ISO 9001(JQA-1586)
  • ISO 14001(JQA-EM2855)
  • ISO/IEC 27001(JQA-IM0189)
  • JIS Q 15001 corresponding to ISO 15001 (11820080)
  • "Kurumin" certification , provided by the Ministry of Health , Labor and Welfare in recognition of company efforts to support child rearing by employees.
Business Areas
  • Development and sales of software solutions
  • System integration services and consultation
  • Networking system services
  • Other business activities related to the above
Affiliate NTT TechnoCross Service Corporation

Locations

Headquarters

Headquarters-NTT TechnoCross Corporation

Granpark Tower 15F.
3-4-1, Shibaura, Minato-ku, Tokyo, 108-8202, Japan

Yokohama

Yokohama Office-NTT TechnoCross Corporation

Yokohama i-Mark Place 13F.
4-4-5, Minatomirai, Nishi-ku, Yokohama City, Kanagawa Pref. , 220-0012, Japan

Musashino

Daiwa Ogikubo Tower 13-14F.
1-2-1, Kamiogi, Suginami-ku, Tokyo,
167-0043, Japan

Nagoya

Nagoya Office-NTT TechnoCross Corporation

ORIX Nagoya Nishiki Bldg. 13F.
1-5-13, Nishiki, Naka-ku, Nagoya City,
Aichi Pref. , 460-0003, Japan

Osaka

Osaka Office-NTT TechnoCross Corporation

ENDO Sakaisuji Bldg. 6F.
1-7-3, Bingomachi, Chuo-ku, Osaka City,Osaka, 541-0051, Japan

NTT Group Companies

Our parent company, NTT Corporation (Holding Company) has over 900 subsidiaries.


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