NTT TechnoCross Corporation is a wholly owned subsidiary of NTT (Nippon Telegraph and Telephone Corporation), one of the world’s leading telecom and IT companies with large R&D investment in AI, speech, and Big Data technologies among others. Headquartered in Tokyo, Japan, NTT TechnoCross was founded to provide innovative solutions to customers by crossbreeding its parent company’s core technologies.
Our flagship product, ForeSight Voice Mining is an AI-based contact center analytics that leverages NTT's award-winning speech recognition and patented emotion analysis technologies. ForeSight gives you insights for better customer experience, takes agent training and support to new heights, and increases operational and sales efficiency. Foresight lets you transform your contact centers into customer engagement centers through real-time call monitoring and quantitative and objective analysis of massive call data. More than 20,000 agents at 500 contact centers are proudly providing superior customer experience with ForeSight Voice Mining.
|Company Name||NTT TechnoCross Corporation|
|Corporate Headquarters||Shinagawa Grand Central Tower.17F
2-16-4, Konan, Minato-ku, Tokyo, 108-8202, Japan
|Shareholder||NIPPON TELEGRAPH AND TELEPHONE CORPORATION (Wholly-owned)|
|President and CEO||Kazuhiko Kushima|
|Number of Employees||1,775|
|Operating Revenue||44.519 billion yen|
|Affiliate|| NTT TechnoCross Service Corporation
2334 Lundy Place, San Jose,
CA 95131, USA
Shinagawa Grand Central Tower.
17F 2-16-4, Konan, Minato-ku, Tokyo,
Yokohama i-Mark Place.12, 13F
4-4-5, Minatomirai, Nishi-ku, Yokohama City, Kanagawa Pref. , 220-0012, Japan
Integral Tower. 13-14F
1-2-1, Kamiogi, Suginami-ku, Tokyo,
ORIX Nagoya Nishiki Bldg.13F
1-5-13, Nishiki, Naka-ku, Nagoya City,
Aichi Pref. , 460-0003, Japan
EDO Sakaisuji Bldg.6F
1-7-3, Bingomachi, Chuo-ku, Osaka City,Osaka, 541-0051, Japan