News & Events

December 7, 2023
Contact Center AI Solution “ForeSight Voice Mining” launches a “Call Summary” feature enabled by Generative AI.
～ To improve efficiency of contact center by summarizing customer interactions ～
October 30, 2023
ForeSight Voice Mining v6.6.2 is now available.
July 25, 2023
Contact Center World Awards: The BPO division of NTT won the gold medal across the Americas.
July 14, 2023
ForeSight Voice Mining v6.6.1 is now available.
July 1, 2023
NTT TechnoCross and Magic Software (Thailand) Corp., Ltd. signed a channel partnership agreement.
NTT TechnoCross will expand iDoperation Series business in Thailand.
May 26, 2023
NTT TechnoCross and Business Systems (UK) Ltd. signed a channel partnership agreement.
NTT TechnoCross will strengthen sales of call center AI solution "ForeSight Voice Mining" in UK.